Privacy policy

Williams Floral Privacy Policy Effective Date: [8/28/25] Williams Floral (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (“App”) and website (“Site”). By using our services, you agree to the terms of this policy. ⸻ 1. Information We Collect We may collect the following types of information when you interact with our App and Site: •Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase or create an account. •Order Information: Details of purchases, delivery preferences, and transaction history. •Device & Usage Information: IP address, browser type, device information, and app usage data to help us improve our services. •Social Media Information: If you connect with us through social links, we may receive information from those platforms in line with their privacy settings. ⸻ 2. How We Use Your Information We use your information to: •Process and fulfill your orders. •Provide customer support and communicate with you. •Send updates on seasonal designs, new arrivals, promotions, and events (if you’ve opted in). •Improve our App, Site, and shopping experience. •Comply with legal and security obligations. ⸻ 3. Sharing Your Information We do not sell your personal information. We may share information only with: •Service Providers: Trusted third parties (such as payment processors, delivery carriers, and hosting providers) who help us operate our business. •Legal Requirements: When required by law, regulation, or legal process. ⸻ 4. Cookies & Tracking Technologies Our Site may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and provide personalized recommendations. You can disable cookies in your browser settings, but some features may not work properly. ⸻ 5. Data Security We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security. ⸻ 6. Your Choices You may: •Opt out of marketing emails by clicking “unsubscribe” in our messages. •Update or delete your personal information by contacting us. •Adjust your device or browser settings to control cookies and tracking. ⸻ 7. Third-Party Links Our App and Site may contain links to third-party websites or services (such as social media). We are not responsible for their privacy practices, and we encourage you to review their policies. ⸻ 8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted here with the updated “Effective Date.” ⸻ 9. Contact Us If you have any questions about this Privacy Policy or how your information is handled, please contact us at: 📧 Email: [williamsfloralinc@gmail.com] 📍 Address: Williams Floral, 261 Court St. Paintsville, KY 41240 📞 Phone: (606) 789-4387